Tuesday 5th January 2021:
Following the UK Government's recent announcement and updated guidelines, we are pleased to inform you that our store can remain open.
Here at Equitogs, we are committed to keeping both our staff and customers safe during these uncertain times, and with this being said, we will be making some slight changes throughout the store. As well as maintaining social distancing, wearing mandatory face coverings, increased hygiene levels and all the other additional safety measures that were implemented into the store following the March lockdown, we will also be limiting the numbers in-store at any one time even further.
Customers will be asked to wait in the entrance foyer to the store until greeted by a member of staff and unfortunately we are not able to allow prolonged in-store browsing. Instead, you will be assisted by a member of staff, but with consideration of social distancing, with a maximum time allowed in store per customer.
Whilst in store, our staff will also be wearing face coverings and will do everything possible to make sure your experience with us is safe.
Our current store opening hours are listed below:
Monday - Saturday 10:00am - 5:00pm
Sunday - Closed
We understand that not everyone will be able to visit us during this time and so below we have listed a few other ways that you can shop with us:
- Call & Collect - All you need to do is call us on 01403 786021 to place any orders over the phone. We are more than happy to shop for you and payment can then be processed on collection.
- Online - Our website is up and running, with new products continuously being added. From the 5th to the 31st January 2021, we are offering Free UK Next Day Delivery on all online orders over £25.00. Our delivery service is provided by DPD, who offer a secure and safe delivery service straight to your door.
- Local Delivery Service (For Loyalty Card Members Only) - We will also be offering a local delivery service for Feed & Bedding (which can also include any other store items if needed) which will operate on selected week days. From the 5th January to the 31st January 2021 the minimum order will be lowered to 15 bags of feed and/or bedding and free delivery will apply to anyone within a 10 mile radius of the store. Please call the store on the number above and we can arrange this for you.
We know this is a difficult time for everyone and all the team at Equitogs would like to help you in any way possible to ensure your equine essentials are fulfilled.
We very much hope to be operating with less restrictions in the coming months, but if any changes or new guidelines are announced, we will keep you updated.
All of us at Equitogs would like to thank you for your continued loyalty and support, and hope that we can return back to the 'new normal' as soon as possible.
The Equitogs Team